Privacy policy

Privacy Policy

Personal Information

The website danskcopenhagen.com may collect, store and process behavioral- and personally identifiable data and may furthermore join- and process this data together with data provided by third parties for processes such as, and not limited to, analytics and marketing. Data collected from the end-user is collected, stored, and processed according to applicable legislation.

Fraud protection

If the end-user buys goods from danskcopenhagen.com – danskcopenhagen.com may pass on data regarding the end-user and payment information to financial or legal organizations involved in fraud prevention and detection. Credit card information is not stored on danskcopenhagen.com and will not be shared with third parties.

Data controller- and protector

The data-responsible part for collecting, processing, and using personal- and identifiable data on danskcopenhagen.com is Dansk Copenhagen ApS, VAT DK43314211 - Engtoften 38, 2760 Måløv (Denmark, Europe) - (hereafter us, we, or our). Management and employees of Dansk Copenhagen A/S have access to the registered information about you.

To whom do We share your data?

Processors

When we use a subcontractor to process your data for purposes described in this policy and under our responsibility, we will first sign a Data Processing Agreement (DPA) with the service provider. The DPA gives instructions on confidentiality and security and limits the processing to what is strictly needed. These companies are not allowed to process your data for any other purpose. We use the following types of processors.

Text Marketing Terms and Conditions:

We use an SMS platform that is subject to the following terms and conditions. By signing up for our text marketing and notifications, you agree to these terms and conditions.

By entering your phone number at checkout and initializing a purchase, subscribing via our subscription form, or a keyword, you agree that we may send you text messages (for your order, including abandoned cart reminders) and exclusive offers. You acknowledge that consent is not a condition of any purchase.

Your phone number, name, and purchase information are shared with our SMS platform "YotPo. SMSBump Inc, an EU company. This data will be used to send you targeted marketing messages and notifications. After sending the text messages, your phone number will be used to send you targeted marketing messages, and notifications are sent to a text message operator to carry out their delivery.

If you wish to unsubscribe from receiving text marketing messages and communications, reply STOP to any mobile message sent from us or use the unsubscribe link provided to you in any of our communications. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, are not considered reasonable means of opting out. Message and data rates may apply.

If you have any questions, please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.

 

Right to rectification

If your data is inaccurate, you can contact us, and we will make sure your information will be updated and correct. Upon request, we will modify or delete the data that we process, subject to personal data that still needs to be processed based on a legal obligation or our continued legitimate interest.

Right to be deleted

You have a right to be forgotten, which means we must delete your data if any of the following grounds applies:

  1. Personal data are no longer necessary for the purpose it was collected or otherwise processed for.
  2. You object to processing by your right to object.
  3. Your data have been unlawfully processed.
  4. Your data must be deleted for compliance with a legal obligation.

 

If you want to delete your account, you can log into your account and select that option. Be aware that we must not delete your order history or any personal data required to fulfill legal obligations for legal purposes. You have the right to obtain restrictions of our processing where one of the following applies:
  1. You have contested the accuracy of the personal data.
  2. The processing is unlawful, and you oppose the erasure and request restriction instead.
  3. Personal data is no longer necessary for processing, but you require them to establish, exercise or defend legal claims.
  4. You have objected to data processing and are pending whether the legitimate interest overrides your rights and freedoms.

 

Right to data portability

You have the right to data portability, which means you have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format and transmit it to another company without hindrance from us if the processing is based on your consent or a contract and the processing is carried out by automated means, and as long as this does not adversely affect the rights and freedoms of others.

Right to object

You have the right to object to processing based on our legitimate interest. We must then demonstrate legitimate grounds for the processing which override your interest and rights.

Organizational and technical security measures

GDPR requires your personal information to be kept secure and confidential. We store your personal and transactional data on servers managed by Shopify.

Questions and complaints

Inquiries regarding cookies- and privacy must be directed at customerservice@danskcopenhagen.com.

Contact information

Dansk Copenhagen ApS
Engtoften 38
2760 Måløv
Denmark, EU
Vat: DK43314211

Office: Mon-Fri 9-15 CEST
T: +45 45 88710881
E: customerservice@danskcopenhagen.com